divider

Welcome to Action Assist

Action Assist is an innovative online subscription offering which provides organisations with a secure encrypted web-based platform for the management of operational processes and data storage on the internet. The tool reduces the administration burden on stakeholders in the day to day operational running of the organisation and clearly assigns responsibility and accountability to all users.

Maintenance Notice

Please be advised that Action Assist will be unavailable due to scheduled maintenance from 17 December 2017 14:00 to 17 December 2017 18:00.

We apologise for any inconvenience.

Kind regards

Action iT (Pty) Ltd

Action Assist is currently undergoing maintenance.
Please try again later.

Recent Updates

To view the recent updates, please click here. Follow us on Twitter to keep up to date.

Implementation Methods

To view alternative implementation methods, please click here.

Read more

Action Assist Modules

Action Assist can help your organisation in:

Case Management

Case Assist assists organisations with the management and clearing of various types of investigations. The identified ca...

Help / Support Management

Help Assist facilitates the management of help requests. Help requests can be received by one or more staff members and ...

Complaints Management

Complaints Assist facilitates organisational management of complaints. Complaints can be received by one or more staff m...

Divider
Read more

Frequently Asked Questions

Devider
In Partnership:
divider

Please enter your company code:

I don't know my company code

Your business partner is .

Date Module Update
29 Oct 2017 SDBIP v5B A KPI Update Status feature has been added to all SDBIP years running version 5B or later (2016 onwards). This feature allows the user to indicate whether they are finished updating a specific KPI for the specified time period. Only once the update has been marked as complete will the KPI fall out of the user's action dashboard. The default starting value (initially set to "Yes") can be changed in the Setup > Defaults > Module Setup section.
11 Jun 2017 SDBIP v5B A new Calculation Type "Zero Last Value" has been added to all SDBIP years running version 5B or later (2016 onwards). This Calculation Type is a combination of the Zero and Last Value calculation types in that, like the Last Value, the most recent update is recorded as the Overall result however, like Zero, the Actual must be less than the Target and Targets equal to zero are not ignored.
04 Jun 2017 System Reports A Maintenance Log Report has been added to the System Reports available to the Assist Administrator.
04 Jun 2017 SDBIP 2017/2018 The new SDBIP financial year 2017/2018 has gone live. Please contact your Business Partner for more information.
31 May 2017 IDP New module "IDP" has gone live. Contact your Business Partner for more information.
26 Feb 2017 Job Activities Library New module "Job Activities Library" has gone live. Please contact your Business Partner for more information.

Login Error

Invalid login details.

Security Validation

You are attempting to login as the Admin or Support user.
For security purposes please provide your personal login credentials to verify that you have the necessary permissions to login as the Admin or Support user.

Action Assist is currently undergoing maintenance.
Please try again later.