Action Assist is an innovative online subscription offering which provides organisations with a secure encrypted web-based platform for the management of operational processes and data storage on the internet. The tool reduces the administration burden on stakeholders in the day to day operational running of the organisation and clearly assigns responsibility and accountability to all users.
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Action Assist can help your organisation in:
Help Assist facilitates the management of help requests. Help requests can be received by one or more staff members and ...
Document Assist acts as a repository of electronic copies of the organisation's documentation. The Module Administr...
Compliance Assist assists organisations with their compliance to relevant laws, regulations, polices, standard operating...
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|13 Nov 2016||System Reports||A new section called System Reports has been added for Assist Administrators. The Backup Log and System Updates reports are now available in the new section and two new reports, System Uptime report and Backup Test Log, have also been added.|
|06 Nov 2016||Users > Reset Password||Updated the Reset Password functionality to include the ability to record how the reset password request was received, how the identity of the user was validated and unlock the user if they have been locked out due to too many failed password attempts.|
|13 Oct 2016||Users||Fixed bug that displayed the incorrect password requirements on the Change Password page where the user was a Super User.|
|09 Oct 2016||Complaints||Updated New & Update to prevent allocation of Complaints to Respondant Topics without an active admin.|
|09 Oct 2016||Complaints||Updated Setup > Respondants to more clearly identify Topics without an active admin.|
|09 Oct 2016||Complaints||Updated Report Generator to reflect the name of the user who posted an update if different from the respondant who performed the update.|
|11 Sep 2016||Document Management [v3]||Basic document/folder search has been added to the View page. Advanced Search functionality will follow shortly.|
|11 Sep 2016||Users||Added the option to export the User Detail Report to Microsoft Excel in CSV (plain text) format.|
|08 Sep 2016||Users||Added new report: Password Activity Log Report|
|08 Sep 2016||Users||Added new report: System Updates Log|
|19 Aug 2016||Users||New Report added: Access Attempt Log|
|05 Jun 2016||SDBIP v5B (2016/17)||New SDBIP financial year is available.|
|11 May 2016||SDBIP v5 (2013/14/15/16)||Added the Assurance Status & Comment columns to the Audit Log Report|
|03 Apr 2016||Users||Added User Activity Report to Report section of the User management module|
|03 Apr 2016||Users||Added Super User Activity Report to the Report section of the User management module|
|06 Mar 2016||Security update (phase 2) - Login procedures||Security update to the login procedures to assist with identification of the Super User (admin or support user) by specifying which users may login as a Super User as well as requiring the Super User to identify themselves with their own login details after logging in with the Super User credentials|
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