divider

Welcome to Action Assist

Action Assist is an innovative online subscription offering which provides organisations with a secure encrypted web-based platform for the management of operational processes and data storage on the internet. The tool reduces the administration burden on stakeholders in the day to day operational running of the organisation and clearly assigns responsibility and accountability to all users.

Login

User:
Company Code:
Password:
By logging in you accept our latest Terms and Conditions.
Forgot your password?

For assistance please contact your
Business Partner

Recent Updates

To view the recent updates, please click here. Follow us on Twitter to keep up to date.

Read more

Action Assist Modules

Action Assist can help your organisation in:

Risk Management

Risk Assist assists organisations with the management and addressing of various types of risks identified by the managem...

Query Management

Query Assist assists organisations with the management and clearing of various types of queries. The identified queries ...

Task Management

Task Assist facilitates the allocation, tracking and reporting of tasks between the various users in the organisation. M...

Divider
Supported By:
divider

Please enter your company code:

I don't know my company code

Your business partner is .

Date Module Update
02 Dec 2018 IDP Import functionality has been added to Projects. You can now import Projects via a CSV file when creating a new IDP. To access the Import function, look out for an "Import Projects" button next to the "Add Project" button.
25 Nov 2018 Master Setups / Financial Years A Financial Year Ref or Code column has been added to Master Setups > Financial Years. This column is required to facilitate financial integration between Assist and any 3rd party service provider. This column must be updated before any financial integration can commence.
11 Nov 2018 Individual Performance 2018/2019 (ver. PM4) Fixed Reports have been added, including a Status Report, Performance Report and Bell Curve. The reports can be drawn for the whole organisation or filtered for specific managers, departments, job levels etc. These reports are only available to users with "Report" user access.
11 Nov 2018 Individual Performance 2017/2018 (ver. PM3) Fixed Reports have been added, including a Status Report, Performance Report and Bell Curve. These reports are only available to users with "Report" user access.
11 Nov 2018 Individual KPIs (ver 1) The Adobe Flash based graphs were disabled in response to the latest browser updates by Google Chrome. The Graph Reports can now only be drawn in Java format.
11 Nov 2018 SDBIP (ver. 5B) The Adobe Flash based graphs were disabled in response to the latest browser updates by Google Chrome. The Graph Reports can now only be drawn in Java format.
11 Nov 2018 Helpdesk The Assist Helpdesk was updated to fix a bug in the email sending relating to transferred helpdesk requests.
14 Oct 2018 System Reports The Server Uptime / Outages Report has been updated to accommodate a new integration method from the service provider (Alertra). A statistical snapshot has also been added showing the Outages, Downtime and Uptime over various time periods.
14 Oct 2018 IDP (v3) Minor user interface changes to the New section.
09 Oct 2018 Individual Performance 2017/2018 & 2018/2019 A new "Feedback View" page is now available in the Assessments section.
12 Aug 2018 Individual Performance 2018/2019 Individual Performance for the 2018/2019 financial year is now available (version PM4). This version sees many upgrades from the priod year version including, amongst others:
- Scorecards are now linked to Employee Jobs (as defined in the Employee Assist module) which allows the new scorecards to be created more easily if an employee changes jobs within the organisation;
- View All user access has been added to allow the Performance Manager to review all employee scorecards;
- Printing of scorecards has been made more user friendly with certain system elements now hiding when a scorecard is printed along with the addition of a space for the employee and their manager to sign the scorecard;
Further updates are planned in the coming months.
12 Aug 2018 My Profile The Shortcuts section of the My Profile page has been updated to more clearly define the purpose of the "Display all shortcuts" tick box which governs the size of the shortcuts box on the front page action dashboard. The tick box has been renamed to "Limit Shortcuts box to only display 1 row at a time" and the default setting has been changed from the limited display (limit shortcuts box to 1 row) to display all (set shortcuts box to be big enough to display all selected shortcuts).
12 Aug 2018 General Fixed a bug in the Print Page link in the footer.
29 Jul 2018 IDP (v3) Functionality has been added to allow the IDP financial year / forecast years to be adjusted. To access this function go to New > Create and click the Edit button for the relevant IDP.
06 May 2018 Employee Assist The Manage > Edit section has been updated to display terminated employees as well as active employees. A "Restore" option has also been added to allow for terminated employees to be restored.
22 Apr 2018 SDBIP v5B (2016/2017 & 2017/2018) Functionality has been added to the Assurance function to allow for additional users to be notified when a KPI update has been rejected. To activate this functionality, use the Setup > Departmental Administrators page to assign "Assurance Emails" user access to the relevant user.
11 Mar 2018 Individual Performance (v3) Functionality has been added to allow the Bonus Scale to be customised.
11 Mar 2018 Legislation Library A new module, Legislation Library, is now available. The module integrates with Risk Assist 2 but will be integrated with other modules over time. Please contact your Business Partner for more information.
11 Mar 2018 Risk Assist 2 The latest version of our Risk Assist module, version 2, is now available. Please contact your Business Partner for more information.
01 Mar 2018 mSCOA Library The mSCOA Library module is now available. The module forms part of the new Performance Suite that is rolling out during 2018. Please contact your Business Partner for more information.
21 Jan 2018 Employee Assist A new module, Employee Assist (version code EMP1), has been added to all databases. This module will now handle all employment related information which has been removed from the Master Setups and User management modules.
14 Jan 2018 SDBIP v5B A new KPI calculation type has been added: Reverse Accumulative. This calculation type calculates the Overall Target & Actual in the same way as Accumulative but determines the result in the same way as Reverse Stand-alone (i.e. Actual < Target is preferred).
31 Dec 2017 SDBIP v5B Functionality has been added to allow the KPI results categories (KPI Met etc) to be customized.

Login Error

Invalid login details.

Security Validation

You are attempting to login as the Admin or Support user.
For security purposes please provide your personal login credentials to verify that you have the necessary permissions to login as the Admin or Support user.

User:
Company Code:
Password: